:root{--bg:#f5f7f9;--card:#fff;--text:#1d2733;--muted:#66717f;--line:#e3e7ec;--brand:#0f766e;--brand2:#14b8a6;--ok:#15803d;--warn:#b45309;--bad:#b91c1c;--wa:#075e54;--wabg:#e5ddd5;--bubble:#dcf8c6;--admin:#7c2d12}
*{box-sizing:border-box}body{margin:0;font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--text)}
a{color:var(--brand)}
header{background:var(--brand);color:#fff;padding:14px 18px;display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:8px}
header.admin{background:var(--admin)}
header h1{margin:0;font-size:20px}header small{opacity:.85;display:block}
nav{display:flex;gap:6px;flex-wrap:wrap}nav button{background:transparent;border:1px solid rgba(255,255,255,.5);color:#fff;padding:7px 12px;border-radius:8px;cursor:pointer;font-size:14px}
nav button.on{background:#fff;color:var(--brand);font-weight:600}header.admin nav button.on{color:var(--admin)}
main{max-width:1150px;margin:0 auto;padding:16px}
.view{display:none}.view.on{display:block}
.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-bottom:16px}
.card{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:14px;margin-bottom:14px}
.kpi .l{color:var(--muted);font-size:13px}.kpi .v{font-size:24px;font-weight:700;margin-top:4px}.kpi .s{color:var(--muted);font-size:12px;margin-top:2px}
.two{display:grid;grid-template-columns:1.4fr 1fr;gap:16px}@media(max-width:860px){.two{grid-template-columns:1fr}}
h2{font-size:17px;margin:0 0 10px}
.tbl{overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:14px}th,td{text-align:left;padding:9px 6px;border-bottom:1px solid var(--line);vertical-align:top}th{color:var(--muted);font-weight:600;font-size:12px;text-transform:uppercase}
td.n,th.n{text-align:right;white-space:nowrap}
.pill{display:inline-block;padding:2px 9px;border-radius:999px;font-size:12px;font-weight:600;white-space:nowrap}
.p-confirmada{background:#dcfce7;color:var(--ok)}.p-pendiente{background:#fef3c7;color:var(--warn)}.p-cancelada{background:#fee2e2;color:var(--bad)}.p-recordatorio{background:#e0f2fe;color:#0369a1}
.btn{background:var(--brand);color:#fff;border:0;padding:9px 13px;border-radius:8px;cursor:pointer;font-size:14px;text-decoration:none;display:inline-block}.btn.sec{background:#e6f4f2;color:var(--brand)}.btn.sm{padding:4px 9px;font-size:12px}.btn.g{background:var(--admin)}
label{display:block;font-size:13px;color:var(--muted);margin:8px 0 3px}input,select{width:100%;padding:9px;border:1px solid var(--line);border-radius:8px;font-size:15px;background:#fff}
.row{display:flex;gap:8px}.row>*{flex:1}
.days{display:flex;gap:6px;margin-bottom:10px;flex-wrap:wrap}.days button{border:1px solid var(--line);background:#fff;padding:6px 10px;border-radius:8px;cursor:pointer}.days button.on{background:var(--brand);color:#fff;border-color:var(--brand)}
.hint{font-size:13px;color:var(--muted);line-height:1.45}
.bar{height:10px;background:#e5e7eb;border-radius:99px;overflow:hidden;margin:6px 0}.bar>div{height:100%;background:var(--brand2)}.bar.hot>div{background:var(--bad)}
.toast{position:fixed;bottom:18px;left:50%;transform:translateX(-50%);background:#111;color:#fff;padding:10px 16px;border-radius:10px;font-size:14px;opacity:0;transition:.3s;pointer-events:none;z-index:9;max-width:90vw}.toast.on{opacity:.92}
.tour{background:#ecfdf5;border:1px solid #a7f3d0;border-radius:12px;padding:12px 14px;margin-bottom:14px;font-size:14px;line-height:1.5}
.login{max-width:360px;margin:40px auto}
.badge{display:inline-block;font-size:11px;padding:2px 8px;border-radius:99px;background:#fef3c7;color:#92400e;font-weight:600}.badge.real{background:#dcfce7;color:var(--ok)}
/* chat estilo WhatsApp */
.phone{width:380px;max-width:100%;margin:0 auto;border:10px solid #111;border-radius:34px;overflow:hidden;background:var(--wabg);display:flex;flex-direction:column;height:min(680px,calc(100vh - 40px))}
@media(max-width:480px){.phone{border:0;border-radius:0;height:100vh;width:100%}body.chatpage main{padding:0}}
.wahead{background:var(--wa);color:#fff;padding:10px 12px;display:flex;align-items:center;gap:10px}.wahead .av{width:36px;height:36px;border-radius:50%;background:var(--brand2);display:flex;align-items:center;justify-content:center;font-weight:700}
.wahead b{display:block;font-size:15px}.wahead span{font-size:12px;opacity:.85}
.chat{flex:1;overflow-y:auto;padding:10px;display:flex;flex-direction:column;gap:6px}
.msg{max-width:84%;padding:7px 10px;border-radius:8px;font-size:14px;line-height:1.35;white-space:pre-wrap;box-shadow:0 1px 0 rgba(0,0,0,.08);word-wrap:break-word}
.msg.in{background:#fff;align-self:flex-start}.msg.out{background:var(--bubble);align-self:flex-end}
.msg .t{display:block;text-align:right;font-size:10px;color:#888;margin-top:2px}
.quick{display:flex;gap:5px;flex-wrap:wrap;padding:6px 8px;background:#f0f0f0}.quick button{border:1px solid #cfd8dc;background:#fff;border-radius:999px;padding:5px 10px;font-size:12px;cursor:pointer}
.compose{display:flex;gap:6px;padding:8px;background:#f0f0f0}.compose input{border-radius:20px}.compose button{border-radius:50%;width:42px;height:42px;flex:none;border:0;background:var(--wa);color:#fff;cursor:pointer;font-size:16px}
.meter{font-size:11px;color:#555;background:#fff8;padding:3px 10px;text-align:center}
.convlist div{padding:10px;border-bottom:1px solid var(--line);cursor:pointer}.convlist div:hover,.convlist div.on{background:#f0fdfa}